tk67 Privacy Policy

tk67 ("we", "our", or "platform") provides a reliable online gaming and betting service for users in Bangladesh. We place the highest importance on our users' privacy and are fully committed to protecting your personal information.

This privacy policy explains what types of information we collect, how that information is used, with whom it may be shared, and what steps we take to protect your information. By using the tk67 website or services, you are considered to have accepted the terms of this privacy policy.

tk67 collects various types of information to provide its services. These are described in detail below:

2.1 Information Provided at Registration

• Full name (in Bengali or English)
• Date of birth (for age verification — you must be 21 years of age or older)
• Email address
• Preferred mobile banking number (bKash, Nagad, Rocket, Upay)
• Bank account details (where applicable for withdrawals)
• National ID or passport number (for identity verification)

2.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Date and time of website visit
• The page from which you arrived at our site (referrer URL)
• Duration of visit and pages viewed
• Cookie and session data

2.3 Transaction-Related Information

• Deposit and withdrawal history (minimum deposit ৳100, minimum withdrawal ৳800)
• Bonus claims and wagering activity
• Game play history and results
• Payment method details

2.4 Customer Support Information

When you contact our support team via 24/7 live chat or email, we retain a record of those conversations. This helps us provide you with better service and assists in resolving disputes.

tk67 collects and uses your information only for the following purposes:

tk67 uses cookies and similar technologies to operate the website smoothly and to improve your browsing experience.

4.1 Types of Cookies We Use

• Essential Cookies: Required for the core functionality of the site, such as maintaining login sessions.
• Performance Cookies: Used to analyse visitor numbers and usage patterns across different pages of the site.
• Functionality Cookies: Used to remember your preferences and settings (such as language selection).

4.2 Cookie Controls

You can control or decline cookies by changing your browser settings. However, declining certain essential cookies may affect how some features of the website function.

tk67 does not sell your personal information to third parties. However, information may be shared in certain circumstances:

5.1 With Service Providers

Payment processors (bKash, Nagad, Rocket, Upay, bank transfer), technology infrastructure providers, and game software providers may access limited information in order to deliver services. These third parties operate under strict confidentiality agreements.

5.2 Legal Obligations

Information may be provided in response to a court order, legal process, or a lawful request from a government authority.

5.3 Fraud Prevention

Information may be shared with relevant authorities for the purpose of preventing fraud, money laundering, or other illegal activity.

5.4 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may form part of the transferred assets. Users will be notified in advance in such cases.

tk67 has implemented industry-standard technical and administrative measures to protect your personal information:

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption, preventing interception by third parties.
• Secure Servers: Our servers are housed in secure data centres and undergo regular security audits.
• Access Controls: Only authorised staff may access user information, and they are bound by confidentiality agreements.
• Firewall Protection: Advanced firewalls and intrusion detection systems are active at all times.
• Regular Security Reviews: Vulnerability assessments are conducted regularly by third-party security specialists.
• Two-Factor Authentication: Two-factor verification is available to enhance account security.

Please note that no method of data transmission over the internet is 100% secure. We provide the highest level of protection we can, but absolute security cannot be guaranteed.

tk67 retains your personal information only for as long as necessary. The retention period depends on the type of information and the purpose for which it was collected:

• Account Information: Retained while your account is active and for a defined period after closure in accordance with regulatory requirements.
• Transaction Records: Retained for an extended period to meet financial and legal obligations.
• Customer Support Logs: Retained for as long as necessary for service quality improvement and dispute resolution.
• Cookie and Session Data: Automatically deleted after the session ends or within a period you define.

When information is no longer needed or its retention period has expired, it is securely deleted or anonymised.

As a tk67 user, you have several important rights over your own information:

8.1 Right to Access Information

You may request a copy of the personal information we hold about you at any time. Submit this request via live chat or email.

8.2 Right to Correct Information

If any of the information we hold about you is incorrect, you may request a correction. Contact support with the accurate information.

8.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, we may be required by law to retain certain information for a specified period.

8.4 Right to Object to Processing

You may withdraw your consent to receive marketing communications. However, certain information processing required for account management and legal obligations may continue.

8.5 Right to Lodge a Complaint

If you believe your privacy rights have been violated, you may file a formal complaint with our support team.

tk67 is a platform for individuals aged 21 and above only. We do not knowingly collect any information from minors.

By verifying date of birth at registration, we ensure that only adults can use the platform. If we become aware that information from a minor has been collected in error, we will immediately close that account and delete the information.

tk67 reviews this privacy policy from time to time and updates it as needed. Changes to the policy may occur due to changes in services, technical developments, or legal requirements.

For significant changes, we will post a notice on the website and notify you at your registered email address. Continued use of the site after a change is made will be considered acceptance of the updated policy.

The current version of the policy will always be available on this page. Note the "Last Updated" date at the top of the page.

If you have any questions, concerns, or complaints about this privacy policy, please do not hesitate to contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

Our privacy team generally aims to respond promptly upon receiving your message. Complex requests may take a little longer, but we will keep you informed.

For more information, please also visit our Terms and Conditions and Responsible Gaming pages.